
Check-In
Check-In
Expedite your check-in process by completing pre-check-in via the Palace Resorts App!
Confirmation codes were sent to primary guests on Tuesday 26th April.
PLEASE NOTE
The hotel address is: Moon Palace Resort – Chetumal Km 340, Riviera Maya, 77500 Cancún, Q.R., Mexico
State: Quintana Roo
Important to Note: Upon Arrival in Cancun, please DO NOT discard your IMMIGRATION STUB. You will need it for departure from Cancun as well.
MELE CHECK-IN INSTRUCTIONAL VIDEO



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